Walk-In
Park Pet Hospital is proud to offer walk-in veterinary care for pets from Lethbridge and surrounding areas that are experiencing non-emergency illnesses or injuries.
Walk-In Care
Bridging the gap between general practice and emergency care, Park Pet Hospital offers walk-in, same day or same week veterinary care for non-emergency illness and injuries for cats and dogs. This service is available to both clients and non-clients in Lethbridge and surrounding communities and is offered during our regular business hours.
While this service provides the opportunity to seek more immediate care for your pet, please note that a walk-in does not replace emergency care. In a situation where Emergency Care is required, please proceed directly to the closest Emergency Animal Hospital. You may also call our office to describe your pet’s condition and we will advise you of suggested next steps.
If you are bringing your pet in for a walk-in appointment, you can complete these forms for easier registration.
When do I choose walk-in care or emergency care?
Our team understands that it can be challenging to know whether your pet requires a walk-in appointment or emergency care. To help you choose the right level of care for your dog or cat please see examples of symptoms or injuries below.
Walk-In Care
- Bites
- Lumps or bumps
- Diarrhea or Vomiting
- Ingesting a foreign body
- Cuts, abrasions and wound treatment
- Scooting
- Ear and eye infections
- Runny nose, coughing, sneezing
- Internal or external parasites
- Dehydration
- Itchy skin/rashes or hair loss
- Limping
- Overgrown nails
- Behavioral changes
- Urinary changes
- Loss or increase of appetite
- Mouth pain, dental pain, bad breath
- Overall feeling that your furry friend is “off”
Emergency Care
- Birthing Distress
- Penetrating wounds
- Fractures
- Seizures
- Choking
- Loss of consciousness
- Paralysis
- Severe allergic reactions
- Bleeding that does not subside withing 5 minutes
- Cardiac Arrest
- Not breathing
- Trauma (such as being hit by a car or falling from a substantial height)
FAQs
To learn more about our walk-in veterinary services, take a moment to read through the answers to our most frequently asked questions below.
- Can I walk in at any time?
We are open 8:30am – 5:30pm Monday to Friday. We take our last walk-in at 4pm each day. Walk-ins after 4pm may be subject to an after-hours walk-in fee. We suggest you avoid first thing in the morning as it typically is busier due to surgery intakes.
- Do you still take appointments?
Yes. Call ahead at (403) 328-0028 and we can book you in same day, same week or in the future.
- Do I need to have an appointment?
No appointment is necessary other than for surgeries such as spays and neuters.
- Can I specify which doctor sees my pet?
If you wish to see a specific vet, please call ahead to ensure that doctor is available.
- Do you treat emergency/critical cases?
No, we are not an emergency hospital. Please call ahead and describe your pet’s condition. If we can’t treat your pet, we will divert you to the nearest emergency hospital. If your pet’s condition is not critical, we will provide you with an available time.
- How long will I have to wait?
We strive to keep wait times at a minimum. Similar to human walk-in clinics, wait times may vary depending on the number of patients/sick patients. Our staff will keep you updated on the expected wait times or provide you with an appointment time.
- What if I already have a primary care clinic?
You do not have to be a current client to take advantage of this service. We take referrals, walk-ins, existing patients and new clients. If you have a primary care doctor, we can keep your primary care doctor apprised of the situation by sending files with you or sending the files directly to your clinic on your behalf.